FAQs

 

  1. How do I place an order on the website?

    • To place an order, simply browse through our selection of date products, choose the items you'd like to purchase, and add them to your cart. Proceed to the checkout page, where you can provide your shipping and payment information to complete the order.
  2. What types of date products are available?

    • We offer a wide range of date products to cater to different tastes and preferences. Our selection includes date bars, date spreads, date-filled cookies, chocolate-covered dates, date energy bites, and more. We also have options for various dietary needs, such as gluten-free, vegan, and organic date products.
  3. Are the date products fresh?

    • Yes, we ensure that all our date products are made with fresh ingredients and carefully packaged to maintain their quality and freshness during transit. We work with reputable suppliers to source the best-quality dates for our products.
  4. Can I customize my order?

    • Currently, we do not offer customization options for individual orders. However, we constantly update our product offerings, so you can find a variety of flavors and combinations to suit your preferences.
  5. What payment methods are accepted?

    • We accept various payment methods, including credit cards (Visa, Mastercard, American Express), debit cards, and PayPal. At checkout, you can select the option that is most convenient for you.
  6. How long does shipping take?

    • Shipping times may vary depending on your location and the shipping method selected. Generally, we strive to process and ship orders within 1-2 business days.
  7. Do you offer international shipping?

    • Yes, we offer international shipping to select countries. However, please note that shipping rates and delivery times may vary for international orders. You can check the available shipping destinations during the checkout process.
  8. What is your return and refund policy?

    • We want you to be completely satisfied with your purchase. If you receive a damaged or defective product, please contact our customer support within 24 hours of delivery, and we will be happy to assist you with a return or replacement. For more information, please refer to our Return Policy page.
  9. How can I contact customer support?

    • If you have any questions, concerns, or need assistance, you can reach out to our customer support team via email at care@zamaanstore.com or by using the contact form on our website. We strive to respond to all inquiries promptly.